Solutions

Sectors

• Animal Welfare
• Arts & Cultural
• Associations
• Disaster & International Relief
• Environmental
• Faith-Based
• Health
• Higher Education
• Hospitals
• Human & Social Services
• Issue Advocacy
• Political Campaigns & Parties
• Public Broadcasting

Sizes

• Small, Local & Grassroots
• Medium & Regional
• Large, National & Multi-Affiliate

Roles

Packaged Solutions – Convio Go™

Roles

Solutions for the hats you wear

Are you responsible for driving memberships? Increasing donations? Fostering advocacy? Raising awareness? Improving volunteer participation? Managing technology? All of the above?

Whether you have a specific role in your nonprofit organization, or you wear a lot of hats, Convio can help you with the way that you contribute to building stronger constituent relationships with your organization.

Executive Director

From day-to-day mission to long-term planning, your responsibilities never end. But, ultimately, your goal is to move your mission forward. We understand, and we're here to help.

Our in-house team of success services experts and our Fusion partner network of leading strategy, services and technology firms serving the nonprofit sector is ready to help you use technology to drive your mission further. From product deployment and teaching you to use the software most effectively to defining priorities, setting goals and measuring results, we'll help to ensure your success.

We've also built our software to help you mobilize and inspire people to support your organization. Our software includes online marketing tools that allow you to leverage the effectiveness, efficiency and power of the Internet to reach and motivate your donors and other supporters. It also includes the first CRM system that helps you use data for raising money more effectively and advancing your mission.

If you find that you're reluctant to invest in Internet tools for fear of not having the right staff members or know-how to make them work, take a look at our Convio Go! program. It's a one-year guided program designed to help novice or resource-constrained organizations like yours use the Internet to attract supporters and raise more funds. We'll step you through this structured program of software and services based on proven online techniques to get you started online at a lower cost.

Development and Marketing

Your job is a tough one. You have to continually build new relationships and grow existing ones to ensure that your organization has the funds and other support it needs to thrive. Our goal is to help you do your job better with technology that helps, not distracts.

Our online marketing tools are meant to help you leverage the inherent efficiencies of the Internet to reach more people, motivate them to support your organization, and keep them engaged for the long term. This set of tools includes specific modules for:

• Fundraising — to help you build and foster donor relationships online while raising donations and membership revenue. This also includes tools to create an online store on your website.
• Special events — to help you empower your supporters to raise money in support of your cause through runs, walks, rides and more.
• Advocacy — to help you build a network of constituents ready to support the issues most important to your organization.
• Email marketing — for all of your online email communication needs.
• Web content management — to help you build a dynamic online presence that gets your message out to the world

In addition to online marketing tools, the Convio Common Ground™ CRM system was designed to help nonprofit professionals like you build stronger relationships with all of your supporters — not just donors. It reaches farther than your traditional donor database or spreadsheets, making it possible for you to pull together constituent information from multiple tools, across all of your organization's departments. The bottom line: You can now manage all of your data in one place and get a complete view of your constituents and their activities with your organization. 

IT

Your daily challenges can be daunting. How do you ensure that new and legacy technology fit properly into your organization while serving the needs of different departments? We've kept you in mind as we've developed all of our software.

First, we've opened our software to work with other open systems, so you can help your organization to leverage social networking sites, online calendars, photo sharing, viral video, and more or build custom functions for your organization's unique needs. Whether it's integrating with popular social media sites such as Facebook^® or MySpace^®, creating custom applications, or connecting your online and legacy donor database systems, you'll be able to take advantage of emerging online trends to enhance constituent relationships. See our Open Initiative site for more details.

Second, our online marketing tools share a single Constituent360™ database that collects information and builds constituent profiles over time as constituents interact online with your organization. It provides a single point to collect all of your online constituent profiles. In addition, our Common Ground™ CRM system was build specifically to integrate with Constituent360 so your organization has a complete view of all of your supporters whenever you need it.

Third, we've based all of our software on the Software as a Service (SaaS) delivery model. Think of it: rather than going through the complicated and expensive task of having an on-premise vendor integrate multiple databases and install software on machines with different capabilities and operating systems, you can centralize your organization's fundraising, marketing and advocacy efforts and allow your organization's staff members to access the applications they need, when they need them, via the Internet.

You can find on-demand webinars, best practices guides, and in-depth case studies in our Resources section.