Hope for Israel
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"The resources we needed in a donor database — ease of use, a partner to help us implement, documentation, and ongoing training — already existed with Common Ground. Common Ground spoke our language, was web-based enabling us to scale across two countries and above all, allows us to focus on our mission rather than the technology." - Barrett Sanders, US Representative, Hope for Israel |
About Hope for Israel
Founded in 2000, Hope for Israel's mission is to bring the message of hope to the people of Israel through Bible teaching, discipleship, and various forms of humanitarian aid. The ministry’s work ranges from financial aid, building communities, fortifying homes, and providing infrastructure improvements for the country’s war zones.
The challenge
- Hope for Israel had data stored across multiple systems, and it was impossible to see how each individual interacted with the organization with data spread across they various tools.
- Much of their time was spent rekeying data and comparing excel lists rather than focusing on their mission.
- They needed to centralize their donor and volunteer information while making it accessible to staff in Israel and the US.
The solution
- Convio Common Ground™ CRM system/donor database for nonprofits.
- Common Ground moves beyond donor management to constituent relationship management (CRM), and is a common ground for storing, managing, understanding and using all of the information that your organization has to create stronger relationships with your supporters.
- Common Ground is built on one of the leading CRM systems in the world — the open technology platform Force.com® from salesforce.com®. This allows Convio to leverage the services and functionality of a comprehensive, proven and continually improving CRM foundation, and build a customizable, flexible system that’s tailor-made for nonprofits.
Results
- Eliminated the use of spreadsheets and various systems to manage donor and volunteer data.
- Has created value for the overall operation by streamlining and automating their business processes.
- Hope for Israel’s online marketing and fundraising model has matured quickly, and they are seeing the power of Common Ground and the value of the AppExchange to integrate additional products like Vertical Response, a bulk email tool. They have started to build online marketing campaigns with targeted segmentation rather than blasting the same message to everyone.
- In the last four months, the organization is seeing an influx of online donations and supporters, capturing more email addresses, and they see huge potential to engage supporters and sustain donor relationships moving forward.
Learn more
Convio products and services used by Hope for Israel
How Convio can help your organization
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